Tag Archives: communications

PRESS RELEASE: Behavioural economics’ success achieved in pilot scheme for Kent Councils

The BDO Local Gov team recently carried out a successful behaviour change pilot with three councils in Kent using “nudge” techniques to influence customer behaviour and manage demand for council tax services. We supported the Kent Customer Services Group to carry out a three month pilot, which used insights from behavioural economics to promote online services which […]

ALL THIS AGGRAVATION AINT SATISFACTIONING ME

Working closely with local government as I do, I had to come to terms a long time ago with the acute (and sometimes frustrating) impact that public opinion can have on policy making. The big areas of responsibility for local authorities are those which can spark the most emotional and personal community responses – schools, […]

WHATEVER YOU WANT

You may have noticed that we’ve recently released the results of the BDO 2013 Social Media survey and have published a jazzy infographic filled report with some top tips for councils to get the most out of their social media presence.  Social media is a pretty exciting area to be working in right now because […]

FOLLOWING THE TRENDS: THE BDO 2013 SOCIAL MEDIA SURVEY

The BDO Local Government team are delighted to announce the launch of the 2013 Social Media survey, “Following the Trends”. The rise in internet access, popularity of smartphones and tablets and increased culture of internet shopping and has dramatically changed the ways that customers expect to receive services online. Our work in customer access has […]

AND THE SURVEY SAYS

Today the brilliant 2013 BDO Local Government survey has gone live! We’re looking for all public sector, third sector and social enterprises who have any sort of opinion on social media to take part.  You don’t need to use social media every day or even like it!  With trends changing fast in the digital world […]

bdolocalgov

Thoughts, reflections and ruminations from the BDOlocalgov team. We don't always agree with each other. We'd love to hear what you think.

Jigsaw

Part of the Public Health Family

silkroadcollector.me

An International company that offers private antique art sales to clients around the globe.

Parenting And Stuff

Not a "how to be a great parent" blog

Government Digital Service

Putting the public first in delivering digital public services

ShropGrad

Welcome to Shropshire Council's Graduate blog!

Random thoughts from a human being

The only thing I've consistently said is that I'm inconsistent.

withavoiceofsinging

A blog about all things musical, and a little more besides...

sethsnap

Photographs from my world.

Bucket List Publications

Indulge- Travel, Adventure, & New Experiences

katemeout

Mainly eating and drinking my way through London. Sometimes spontaneously. Sometimes with a spreadsheet of options mapped to occasion, season, acquaintance and mood.

benthamtowers

A blog about work (#localgov), learning, family, friends, Shropshire, cake and things that are going on at Bentham Towers HQ.

Jon King

Musings from the world of public sector transformation - my views alone

Comms Creatives: training for PR and marketing professionals

Think like a creative, plan like a strategist

Unsafe Spaces

Highlighting abuse and safeguarding issues in psychological therapies. Campaigning for stronger regulation in counselling and psychotherapy.

a day without OJ - A comms, digital & PR blog by Ross Wigham

"A day without orange juice is a helluva long day."

Stuart Mackintosh

Communications / PR / Marketing / Journalism / Family

The Local Government Officer

Certified as a true and accurate record